Terms of service
OVERVIEW
Welcome to Gates of Krystalia TTRPG. The terms “we”, “us” and “our” refer to Gates of Krystalia TTRPG. We operate this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Our platform is powered by Shopify, which enables us to make these Services available to you. These Terms of Service, together with any referenced policies (the “Terms”), describe your rights and responsibilities when using the Services. Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability. By using or interacting with our Services, you agree to be bound by these Terms and by our Privacy Policy [LINK]. If you do not agree, do not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and that you consent to allow any minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including browsing or making purchases, you may be required to provide information such as your email address, billing information, payment information and shipping address. You represent and warrant that all information provided is accurate, current and complete. You are solely responsible for maintaining the confidentiality of your account credentials and all activities under your account. You may not transfer, sell, assign or license your account.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately display and describe our products. However, colors and visual appearance may vary depending on your device and settings. We do not guarantee that product quality or appearance will meet your expectations or match the imagery displayed online. All product descriptions are subject to change at any time without notice. We may discontinue products or limit quantities sold to any person, region or jurisdiction.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is not accepted until payment is processed and acceptance is confirmed.
Please review your order carefully before submitting it. Cancellations may not be possible once an order is accepted. If we decline, modify or cancel an order, we will attempt to notify you using the contact information provided at checkout.
All purchases are subject to our Refund Policy [LINK].
You represent that purchases are for personal use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, promotions and discounts may change without notice. The price charged will be the price in effect at the time of purchase. Unless otherwise stated, prices do not include taxes, shipping, handling, customs fees or import duties. Prices in our online store may differ from those in other platforms or retail locations. You agree to provide accurate purchase, payment and account details, and to update them promptly. You represent that:
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the payment information you provide is accurate and authorized
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you are permitted to use the chosen payment method
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your payment provider will honor the charges
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you will pay all applicable charges including taxes and shipping
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates and not guarantees. Delays caused by carriers, customs or external events are outside our control.
Once products are handed over to the carrier, title and risk of loss transfer to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content in the Services, including text, images, graphics, logos, videos, audio and design, is owned by Gates of Krystalia TTRPG or its licensors, and is protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, modify, distribute, display or create derivative works without prior written consent.
No license to use any trademark, copyright or other intellectual property is granted unless expressly provided.
All rights not expressly granted are reserved.
SECTION 7 - OPTIONAL TOOLS
We may provide access to optional tools or features operated by third parties. These tools are provided “as is” and “as available”, without warranties or liability.
Use of such tools is entirely at your own risk. You are responsible for reviewing and agreeing to the applicable third-party terms.
Future tools or features added to the Services will also be governed by these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links or embedded features leading to third-party websites. We do not control or endorse such sites and are not responsible for their accuracy or content.
Accessing third-party websites is at your own risk. Review their terms and policies before engaging in any transactions.
Complaints or claims related to third-party products or services must be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
This section must not be modified.
The Services are powered by Shopify. However, all transactions in our store are solely between you and Gates of Krystalia TTRPG. Shopify is not responsible for any sales, purchases or issues arising from products or services you obtain from us.
You expressly release Shopify from any claims, damages or liabilities related to your transactions with us.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy [LINK]. Some data may also be subject to Shopify’s Privacy Policy.
Because our store is hosted on Shopify, information submitted through the Services may be transmitted to and stored by Shopify or service providers located outside your country.
See our Privacy Policy for full details.
SECTION 11 - FEEDBACK
If you submit any ideas, reviews, suggestions or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, publish, modify and distribute such Feedback.
You represent that you own the rights to the Feedback and that it complies with applicable laws.
We may remove Feedback that we determine to be unlawful, offensive or otherwise inappropriate.
You may not mislead us or others about the origin of Feedback.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Information in the Services may sometimes contain errors or inaccuracies. We reserve the right to correct or update information, or cancel orders, without notice (including after an order is placed), if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe rights, harass or harm individuals, transmit misleading information, send spam, impersonate others, introduce malware or interfere with the security or functionality of the Services.
We may suspend or terminate your access for violations of these Terms.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice. You remain responsible for all charges incurred before termination.
Sections relating to intellectual property, disclaimers, liability limitations, indemnification and other provisions intended to survive termination will remain in effect.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available”, without warranties of any kind, express or implied.
We do not guarantee uninterrupted, secure or error-free operation of the Services.
Some jurisdictions do not allow certain warranty disclaimers. In such cases, the applicable legal limitations apply.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Gates of Krystalia TTRPG, Shopify and their affiliates are not liable for any direct or indirect damages, including lost profits, lost data, replacement costs or any similar losses arising from use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Gates of Krystalia TTRPG, Shopify and their affiliates from any claims, damages, liabilities or expenses arising from your breach of these Terms or your misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is deemed invalid or unenforceable, that portion will be severed and the remainder will remain fully enforceable.
SECTION 19 - WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms, together with our policies, form the entire agreement governing your use of the Services.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws and courts of the jurisdiction where Gates of Krystalia TTRPG is headquartered.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page.
We may update or replace any part of these Terms by posting changes to our website. Continued use of the Services after changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@gatesofkrystalia.com
Trading Name: Tiptop Group LLC
Email: info@gatesofkrystalia.com
Business Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE
Business Licence Number: 2221526.01